Dating service complain
BBB brought this pattern to the business’s attention in November 2015.
Many complaints involve auto-billing and difficulty cancelling subscriptions 2.
Many of the complaints have to do with billing issues and people not being able to cancel their subscriptions.
Corey Hill joined the dating site last year, signed up for a six month subscription and met his girlfriend through the service.
BBB Business Review for True Beginnings “F” Rating 12 complaints 7 unanswered complaints BBB Review has additional info on customer experience: “Complaints are regarding difficulty canceling the service.
Specifically, consumers state that the company requires that cancelation be requested by phone.
There is additional information in the BBB Business Review about the customer experience: “Specifically, BBB identified concerning patterns of consumer complaints alleging Dallas & Fort Worth Singles targets people over the age of 50 via telephone solicitation and lures consumers to their office to sell matchmaking services using high pressure sales tactics and deceptive techniques.
Consumers allege they are not allowed to leave the office without speaking with multiple representatives who pressure and intimidate them in order to get them to buy into the matchmaking program.” 4.
BBB Business Review for “F” Rating with BBB BBB Accreditation Revoked July 2015 2612 Complaints 811 Unanswered Complaints–the highest number of unanswered complaints of any business in BBB Dallas’s files Match also failed to resolve underlying causes of a pattern of complaints observed by BBB Dallas.
Kelly was also at Precision Dating these are one in the same, she is an awful lier.
BEWARE DONT SPEND YOUR MONEY WITH THIS SERVICE OR THE ONE IN BOCA CALLED GREAT EXPECTATIONS.
During this time, you can change your mind about the agreement.
If you cancel during the cooling-off period, they must refund: If you have a problem with a business, the first thing you should do is talk to them.
Hill said he didn’t need the service and didn’t plan on renewing his subscription but the company signed him up anyway through auto-renewal.